Published on September 5th, 2010 | by Mark Chesnut

American Airlines Extends offer for Mexicana Passengers

Mexicana’s shutdown has created problems for travelers. American Airlines is one of the carriers aiming to provide some relief.

FORT WORTH, Texas /PRNewswire/ — American Airlines and its regional affiliate, American Eagle, today announced that the deadline for the special 20 percent discount off of any published fare for customers holding tickets for confirmed bookings on cancelled Mexicana flights has been extended until Sept. 12, 2010.

Under an offer that became effective on Aug. 30, 2010, American and American Eagle will replace a customer’s travel itinerary with a new confirmed ticket to their original destination or to the closest airport served by the carriers. This offer is only valid for travel between the U.S. and Mexico. Changes to the closest airport served by American or American Eagle are permitted only if American or American Eagle do not serve the original destination. Travel must occur within seven days of the original travel dates. Travel must be completed by Oct. 28, 2010.
To take advantage of this special offer, customers may call American Airlines reservations:
  U.S.-based Customers
-- 1-800-433-7300 (English)
-- 1-800-633-3711 (Spanish)

Mexico-based Customers
-- 5209-1400 (Mexico City only)
-- 01-800-904-6000 (Rest of Mexico)
For more information related to how American and American Eagle are assisting customers due to flights cancelled by Mexicana Airlines, please visit www.aa.com.

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About the Author

The founder and editor of LatinFlyer.com, Mark has more than 15 years of experience as a writer, editor and manager. He's worked with some of the biggest consumer, in-flight and travel trade publishers that cover Latin America.

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